Privacy Policy
Effective Date: August 13, 2025
This Privacy Policy describes how Akawoajo ("we," "us," or "our") collects, uses, and protects the personal information of users of the Akawoajo mobile application and website ("Service"). By using our Service, you agree to the collection and use of your information as described in this policy.
1. Information We Collect
We collect various types of information to provide and improve our Service. This includes:
- Personal Identification Information: Your full name, email address and phone number.
- Transaction Data: Details about the contributions, including amounts and dates.
2. How We Use Your Information
We use the collected information for the following purposes:
- To Provide and Maintain the Service: This includes processing your contributions, managing your account, and providing customer support.
- To Improve Our Service: We analyze user behavior to understand how our app is used and to make enhancements.
- For Security and Fraud Prevention: We use your data to verify your identity, prevent fraudulent activities, and maintain the security of your account and transactions.
- To Communicate with You: We may send you notifications about your transactions, important updates, and promotional offers related to our Service.
3. Data Security
We are committed to protecting your personal information. We implement a variety of security measures, including encryption, firewalls, and secure servers, to safeguard your data from unauthorized access, alteration, or disclosure. However, please remember that no method of transmission over the internet or electronic storage is 100% secure.
4. Sharing Your Information
We may share your information with third parties in the following limited circumstances:
- With Service Providers: We may share your data with trusted third-party partners who perform services on our behalf, such as payment processors, cloud hosting providers, and customer support services. These partners are obligated to protect your information and use it only for the purposes for which we disclose it to them.
- For Legal Reasons: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court order).
- Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the business transaction.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Correct any inaccurate or incomplete data.
- Request Deletion of your personal information, subject to legal and regulatory requirements.
- Withdraw Consent at any time, if the processing of your data is based on consent.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date." We advise you to review this policy periodically for any changes.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: info@akawoajo.com.ng